Hotel Abrego & Pacifica Host Hotels Privacy Statement

Our Core Beliefs Regarding User Privacy And Data Protection

• User privacy and data protection are a necessity and our duty
• We have the duty of protecting personal data
• Data is a liability, it should only be collected and processed when absolutely necessary
• We loathe spam as much as you do!
• We will never sell, rent or distribute your personal data
• We will not make your personal information public without your consent. Your personal information (name) will be made public only if you wish to make a comment or review on the website.

Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

• EU General Data Protection Regulation 2018 (GDPR)

• California Consumer Privacy Act 2018 (CCPA)

What Personal Information We Collect and Why

Here we describe what information is collected and reasons for collecting it. The categories of information collected are as follows:

• Site Visit Trackers

  Like most websites, this site uses Google Analytics (GA) to track user interaction. 

• Reviews and Comments

  Should you choose to add a comment or review on our site, the name and email address you enter with your comment will be saved to this website's database, along with your computer's IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below. Only your name and email address that you supplied will be shown on the public-facing website.Your comments and the associated personal data will remain on this site until we see fit to either
  • Remove the comment or
  • Remove the blog post.
  NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

• Forms and Email Newsletter Submissions on The Website

  If you choose to subscribe to our email newsletter or submit a form on our website, the email address that you submit to us will be forwarded to a third-party marketing platform service company. Your email address will remain within their database for as long as we continue to use the third-party marketing company's services for the sole purpose of email marketing or until you specifically request removal from the list.You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.Listed below are the pieces of information that we may collect as part of servicing requests on our website:
  • Name
  • Gender
  • Email ID
  • Phone
  • Mobile
  • Address
  • City
  • State
  • Postal Code
  • Country
  • IP Address
  We do not sell your personal information to third parties. We may share limited amount of data with listed Third-Party data processors only towards servicing your requests or improving our offering.

• Email Links

  We only receive an email when a user mails us using an email link. There are no third-party data processors or intermediaries involved.
  The data is collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL). 

• Revenue Recovery Emails

  As part of Revenue Recovery model, we work with re-marketing service companies to send notification messages if you have abandoned your cart without making a purchase. This is for the sole purpose of reminding customers to complete the purchase if they'd wish to. However, the email ID of the customer is deleted from their database as soon as the purchase is complete.

• "Do Not Sell My Data" - Why we don't have it

  We do not sell personal information of our customers or of minors below the age of 16 years to third-party data collectors. Reiterating, we may collect your data for the sole purpose of completing a service request or for marketing communications. If you wish to access or erase your personal information, you can do so by submitting your details here.

• Important Notice for Minors Sharing Personal Information

  If you are under 16 years of age you MUST obtain parental consent before:
  • Submitting a form
  • Posting a comment on our blog
  • Subscribing to our offer
  • Subscribing to our email newsletter
  • Making a Transaction

• Accessing/Deleting Personal Information

  Should you wish to view or delete your personal information, please email us here with the email address used, your name and deletion request. 

Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above.

• Google (Privacy Policy)
• CartStack (Privacy Policy)
  • Facebook (Privacy Policy)
  • Benchmark (Privacy Policy)
  • Instagram (Privacy Policy)

  Cookie Policy

  This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:

  • Essential Cookies and Similar Technologies

  • Analytics Cookies and Similar Technologies 

  • Tracking, Advertising Cookies and Similar Technologies

  Data Breaches

  We will report any unlawful data breach of this website's database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

  Changes to Our Privacy Policy

  This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.